Privacy Policy

Privacy Policy

Effective Date: October 2025

Organisation: KBS Skills Academy CIC

Registered Office: 260 Wallasey Village, Wallasey, CH45 3HB

Company Number: 16777013

Email: info@kbsskillsacademy.org.uk

1. Introduction

KBS Skills Academy CIC (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy.

This Privacy Policy explains how we collect, use, store and share personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We act as a Data Controller for the personal data we process.

Our ICO registration is currently being finalised, and the registration reference number will be added to this policy once confirmed.

2. Information We Collect

We may collect and process the following types of personal data:

Contact details – name, email address, phone number, and postcode.
Demographic information – age range, education level, and employment status (for eligibility checks).
Training information – course interest, previous experience, and learning preferences.
Partner or employer details – organisation name, contact person, and relevant business information.
Website and communication data – when you fill out a form, subscribe to updates, or contact us directly.

3. How We Use Your Information

We use personal data to:

Respond to enquiries and manage training or partnership applications.

Determine eligibility for funded courses or community programmes.
Keep in touch regarding course dates, events, and opportunities.
Comply with reporting requirements to funding or accreditation bodies such as the Liverpool City Region Combined Authority or CITB.
Improve our services and communication.

We will not use your personal data for marketing without your explicit consent.

4. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

Consent – where you have provided permission (e.g. ticking a consent box).
Contract – to deliver a service or training opportunity you have requested.
Legal obligation – to meet government or funding requirements.
Legitimate interests – where processing is necessary for running and improving our services in a fair and balanced way.

5. Data Sharing

We may share limited personal data with:

Training partners, funding agencies or awarding bodies (such as LCRCA, CITB, or Ofsted) where required for registration or verification.
Service providers who support our IT, communication or data storage systems (all under strict data protection agreements).

We will never sell or trade your data and will only share it where necessary and lawful.

6. Data Retention

Personal data is kept only for as long as necessary for the purposes outlined above.

Typically

Enquiries and registration forms – retained up to 24 months.
Learner or training records – retained up to 7 years to meet funding and audit obligations.
After this period, all data is securely deleted or anonymised.

7. Data Security

We take appropriate technical and organisational measures to keep your data safe, including secure passwords, encryption, and restricted access for authorised staff only.

8. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data (where legally permissible).
Withdraw consent at any time.
Complain to the Information Commissioner’s Office (ICO) if you believe your data rights have been breached.

You can exercise these rights by contacting us at info@kbsskillsacademy.org.uk.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website with the effective date shown above.

10. Contact

For questions or data requests, please contact:

Data Controller, KBS Skills Academy CIC

Email: info@kbsskillsacademy.org.uk